Explore available payment methods to complete your transactions
We offer various convenient payment methods to suit your needs. Experience hassle-free booking with our flexible payment options.

Payment methods

Cash Payments

We only accept cash in US dollars or local currency at our airport counters and some of our points of sales. Please ensure you have the correct currency on hand when making purchases at these locations. For your convenience, this option allows for quick and straightforward transactions directly at the point of sale.

Credit & Debit Cards Payments

We accept most payment cards (Visa, Mastercard, American Express). For online bookings, credit cards will be charged in local currency. Please note that a card payment processing fee may be applied to your booking. To prevent credit/debit card fraud, we may request that you present the credit/debit card used for the online reservation along with a valid photo ID at the airport counter.

Digital Payments

Additionally, we provide payment options via PayPal and MonCash. MonCash can be accessed through the Digicel app and is exclusively available for users residing in Haiti. Payments made through MonCash are processed exclusively in Haitian Gourdes.

Credit Vouchers

Credit vouchers are accepted as a form of payment. You'll be required to provide the confirmation code linked to the voucher at the time of booking or purchasing. These vouchers remain valid for 12 months from the issuance date, offering flexibility and convenience for future travel or services. Ensure to redeem your voucher within this period to take advantage of its value. For any questions or additional assistance, please don't hesitate to contact our customer service agents.

Where you can book with us.

Conveniently book your reservation with us through a variety of methods that suit your preference. Choose from booking directly on our user-friendly website, calling our helpful call center, visiting a sales office in person, or using a trusted third-party travel agency.

  • Our website

  • Our call center

  • Our sales offices

Sales Offices

Sunrise Airways operates 5 sales offices across Haiti and 2 others in the Caribbean. Locate the nearest one to make your reservation today.

Call Center

Customers can make reservations through our call center, which operates from:

  • 6:00 am to 7:00 pm, Monday to Friday
  • 6:00 am to 6:00 pm, Sunday and Saturday

To reach a customer service representative, please call:

  • Haiti: +509 2220-0111 / 2811-2222
  • USA and the rest of the World: +1 (877) 652-0202
  • Dominican Republic: +1(809) 236-0777
  • Cuba: +53 7837 5844

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Third Party locations

You can also make your booking through a third-party travel agency. We've partnered with multiple travel agencies to reach a wider audience and extend our services to more customers. Please locate the nearest locations to make your reservation.

Explore Agencies

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