Our Fare Rules
Understanding Our Fare Rules: What You Need to Know

Find the ticket that works best for your needs

Get to know our fare rules to make the most of your travel experience with us. Here’s a quick guide to help you understand our policies and enjoy a smooth journey.
Sun Promo (K)
Ticket Changes
Not Allowed
Ticket Refunds
Not Allowed
Name Changes
Not Allowed
Ticket Validity
1 year from issue date
Flight Routing Change
Not Allowed
Passenger No Show
Ticket Forfeited
Baggage*
Not Included
Advance Reservations
Ticket must be purchased within 30 minutes of booking
Child and Infant Discount
Child: No discount
Infant: 90% off
Sun Plus (V)
Ticket Changes
US $75 fee
before 72h of departure
US $100 fee
within 72h of departure
Ticket Refunds*
US $75 Penalty + Voucher
before 72h of departure
US $100 Penalty + Voucher
within 72h of departure
Name Changes
Not Allowed
Ticket Validity
1 Year after date of issue
Flight Routing Change
Applicable fare / change fees apply
Passenger No Show
Ticket Forfeited
Baggage*
Not included
Advance Reservations
Ticket must be purchased within 2 hours of booking
Child and Infant Discount
Child: No discount
Infant: 90% off
Sun Max (N)
Ticket Changes
US $50
before 72h of departure
US $75 fee
within 72h of departure
Ticket Refunds*
US $75 Penalty +  Voucher
before 72h of departure
US $100 Penalty + Voucher
within 72h of departure
Name Changes
Not Allowed
Ticket Validity
1 Year after date of issue
Flight Routing Change
Applicable fare / change fees apply
Passenger No Show
Ticket Forfeited
Baggage*
Checked baggage 23kg
Advance Reservations
Departure is in more than 3 days
Ticket must be purchased within 48 hours of booking
Departure is in less than 3 days
Ticket must be purchased within 2 hours of booking
Child and Infant Discount
Child: 25% off
Infant: 90% off
Sun Risa (B)
Ticket Changes
US $40
before 72h of departure
US $60
within 72h of departure
Ticket Refunds*
US $50 Penalty + Voucher
before 72h of departure
US $75 Penalty + Voucher
within 72h of departure
Name Changes
US $75
Before Departure
Ticket Validity
1 year from issue date
Flight Routing Change
Applicable fare / change fees apply
Passenger No Show
Ticket Forfeited
Baggage*
Checked baggage 23kg
Advance Reservations
Departure is in more than 1 month
Ticket must be purchased within 30 days of departure.
read more
Departure is in more then 3 days
Ticket must be purchased within 48 hours of booking
Departure is in less then 3 days
Ticket must be purchased within 2 hours of booking
Baggage*
Checked baggage 23kg
Child and Infant Discount
Child: 25% off
Infant: 90% off
Sun Flex (Y)
Ticket Changes
Free
1st Change - before 72h of departure
US $40
Additional changes - within 72h of departure
Ticket Refunds*
Voucher for 100% of purchase price
before 72h of departure
US $25 Penalty + Voucher
within 72h of departure
Name Changes
US $50
Before Departure
Ticket Validity
1 year from issue date
Flight Routing Change
Applicable fare / change fees apply
Passenger No Show
Ticket Forfeited
Baggage*
Checked baggage 23kg
Reservations
Not included
Advance Reservations
Departure is in more than 3 months
Ticket must be purchased within 60 days of departure.
read more
Departure is in more then 1 month
Ticket must be purchased within 30 days of departure
Departure is in more then 3 days
Ticket must be purchased within 48 hours of booking
Departure is in less then 3 days
Ticket must be purchased within 2 hours of booking
Baggage*
Checked baggage 23kg
Child and Infant Discount
Child: 25% off
Infant: 90% off

* Fare rule details

  • All fares include 1 personal item and 1 carry-on item with a maximum weight of 5kg. Click here for baggage prices.
  • In the event of a refund, a penalty fee will be deducted from the ticket value, and the remaining balance will be issued as a voucher to the passenger's account.
  • The discount on the child or infant ticket is based on the fare type of the accompanying adult.

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