Active Notice
Temporary suspension of all flights to and from PAP

Port-au-Prince, November 23, 2025 — For strictly security-related reasons, Sunrise Airways informs the public of the immediate suspension of all arriving and departing flights to and from Port-au-Prince until further notice.

This decision was made in order to protect our passengers, crews, and operations, given the current security situation. We are closely monitoring developments in coordination with the relevant authorities and will resume operations as soon as conditions allow.

The safety of our passengers and employees remains the company’s top priority. No risks will be taken until all conditions are fully met to operate safely and confidently.

Passengers whose flights are affected will be contacted directly by our commercial team to arrange rebooking, credits, or refunds in accordance with current policies.

Sunrise Airways thanks its passengers for their understanding and patience and reaffirms its commitment to safety, transparency, and the well-being of all.

For any additional information contact our customer service team at:

customerservice@sunriseairways.net

Travel Notices

U.S. Visa Regulations Update

Effective June 9, 2025, new U.S. visa regulations apply to Haitian travelers. However, all immigrant and nonimmigrant visas, including B1/B2, issued on or before June 9, 2025 remain valid and are not affected. The changes apply only to those without a valid visa as of that date. We urge all passengers to verify their status before travel. Learn more at: https://www.whitehouse.gov

Haitian nationals' extra requirements to enter Grenada

A new protocol for Haitian nationals has been authorized by the Immigration and Passport Department, the Ministry of Civil Aviation, and the Ministry of Foreign Affairs. Below are the requirements to be included in the application letter.

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  • Application for Permission to Enter – Required Information and Supporting Documents1. Personal Information
    1. Full name (as in passport)
    2. Date and place of birth
    3. Nationality
    4. Passport number and expiry date
    5. Contact details (email, phone number)
    2. Purpose of Visit
    1. Detailed reason for visit (e.g., tourism, family visit, business)
    2. Duration of intended stay
    3. Planned arrival and departure dates
    3. Travel Information
    1. Confirmed return/onward ticket
    2. Travel itinerary
    4. Accommodation Details
    1. Full address of place(s) of stay
    2. Name and contact details of host or hotel
    3. Proof of accommodation (hotel booking or invitation from host)
    5. Financial Support
    1. Evidence of sufficient funds to support stay (e.g., recent bank statements, employment letter, pay slips)
    2. Source of income
    6. Host Information (if applicable)
    1. Full name and address of host
    2. Relationship to applicant
    3. Copy of host’s national ID or immigration status
    4. Letter of invitation stating:
    5. Duration and purpose of visit
    6. Commitment to support the visitor (if applicable)
    7. Assurance of visitor’s timely departure
    7. Proof of Ties to Home Country
    1. Evidence of employment or education in home country
    2. Family obligations or property ownership
    3. Any other documentation showing intention to return home
    8. Language Proficiency
    1. Basic English proficiency (written explanation or certificate if available)
    2. Indicate if translator or language support will be needed
    9. Statement of Good Faith
    1. A signed declaration stating:
    2. The visit is genuine and for lawful purposes
    3. The applicant will comply with all laws and immigration rules
    4. The applicant will depart at the end of the authorized stay
    10. Optional
    1. Previous travel history (visas or entry stamps)
    2. References (if applicable)

Baggage Allowance Update

Effective May 19, 2025, the baggage allowance on all domestic flights will be 15 kg per passenger. Any baggage exceeding this limit must be shipped via cargo services, and additional fees will apply.

Exception:
Passengers traveling on international routes, or between Cap-Haïtien and Port-au-Prince, are allowed one piece of checked baggage weighing up to 23 kg.

Extra Bag Suspension Notice

Please be advised that only the baggage included in the ticket fare allowance will be accepted on flights to Les Cayes. All extra baggage must now be transported via our Courier service. This applies to all passengers, including those connecting through Cap-Haïtien. Excess baggage must be taken directly to the Courier office for shipment. All applicable fees are to be settled by the passenger.

LIMITED BAGGAGE ALLOWANCE
Please note that on domestic flights within Haiti, passengers are currently limited to the baggage allowance included with their ticket fare. Additional luggage beyond this allowance will not be permitted until further notice.

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